Chatbots & Flow builder

Automate Conversations, Enhance Customer Engagement

Engage your customers with timely, relevant messages sent directly through WhatsApp. Whether it’s a promotion, reminder, or announcement, Convoo’s Broadcast Messaging makes it easy to connect with your audience at scale.

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Reduce Operational Costs

Automate repetitive tasks like answering FAQs, processing orders, or checking delivery statuses, allowing your team to focus on more complex, high-value tasks.

Provide 24/7 Support

With Convoo’s Chatbots, you’ll never miss a customer inquiry—whether it’s during off-hours or when your team is unavailable. Ensure your customers always receive timely support, even when your team can’t respond.

Increase Lead Generation & Sales

Automate lead qualification, follow-up, and even complete purchases with bots designed to drive conversions. Turn casual inquiries into paying customers with proactive, smart chatbots.

Improve Customer Satisfaction

With instant answers, personalized flows, and seamless agent handoffs, your customers will experience faster, more efficient service, leading to higher satisfaction and loyalty.

No-Code Drag-and-Drop Bot Builder

Creating and customizing chatbots has never been easier. With Convoo’s intuitive, no-code builder, you can design automated conversations that perfectly match your business needs—without relying on developers or technical teams.

  • No Technical Skills Required: Create your own chatbots in minutes with an easy drag-and-drop interface. No coding knowledge is needed.
  • Fully Customizable: Tailor your bots to answer FAQs, help customers complete purchases, collect lead information, and more.

Interactive Flows for Guided Conversations

With Convoo’s Flows, you can create a guided, step-by-step customer journey that mimics live conversations—without the need for constant agent intervention. Whether it’s a simple FAQ or a multi-step product recommendation, you’re in control of how the conversation unfolds.

  • Drag-and-Drop Flow Builder: Easily create customized conversation flows for different customer needs using our intuitive flow builder.
  • Flexible Paths: Customize the customer’s journey by allowing for multiple paths and conditional logic, ensuring personalized experiences.

Seamless Handover to Live Agents

For queries that require human assistance, Convoo makes it easy to transition from bot to live agent smoothly, without disrupting the customer experience.

  • Smart Agent Handoffs: Route conversations to live agents when more complex inquiries arise, ensuring no customer question goes unanswered.
  • Context-Rich Transfers: Pass along full conversation histories to live agents so they can pick up the conversation with complete context.